Episode 34: Creating a Better Customer Experience with Dave Thomas

by Michael Keeler

Listen on all of your favorite platforms:  iTunes  |  Spotify  |  Libsyn  |  Stitcher

In 2011, Dave had a vision to challenge the status quo of what a gym experience should entail. He believed that fitness should be about development, not destruction. Inclusive, not divisive. That it should be more progressive than just barbells.

Dave is the owner of Performance360 with 3 locations in San Diego, CA. He has coached over 4,500 classes, started the Become More Coach Academy and his philosophies on programming, coaching, and culture have laid the foundation for what Performance360 has become today.

In this episode, Michael and Dave Discuss:

  • Dave’s Approach to Being Adaptable without Compromising your Core Values
  • Having your Client Experience being a Welcoming One
  • How to be an Effective and Relatable Coach when Talking with Clients

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