No one ever teaches us how to use email. One day we’re handed an email address and it’s assumed we’ll just figure it out. [Spoiler alert: We’re not very good at just figuring it out.] So, it makes perfect sense that for many of us emails are a...
Estimated Reading Time: 10 Minutes I’ve been reading (or listening to) an average of two to three books a week since August of 2010. At the time of this writing, I can safely estimate I’ve read more than a thousand books over the last eight years. I don’t say this to...
When I was in middle school, I started obsessively studying musical theater. I would go to the library and check out various cast albums, then make cassette tape recordings. Since I planned to go into the field, I was determined to study the genre and become an...
Dearest reader, today I take a brief pause from tactical musings to offer you a thought experiment that may make you uncomfortable. If there’s one thing that consistently destroys beautiful businesses, it’s looking to scale at all costs. Growing a business can be a...
We all do it. Faced with a tough decision, we pause to think about it. Then we keep thinking about it, and thinking about it, and thinking about it. We analyze to the point where we’re incapable of making a decision and taking action. Some of us rarely find ourselves...
Periodic goal-setting is one of the most important things you can do if you want to be sure you’re on the right path with your professional (and personal!) goals. A good goal-setting process provides clarity on: Where you're at now Where you want to go What needs to...
