Easy Actionable Tip [Quick]

by Mark Fisher

Keeping this one super quick today, as we’re in prep mode for our first Unicorn Society retreat of 2022.

And that means I’m living dat good Miami life with the other unicorn-lovers!

But worry not, I shan’t leave you hanging without any Thursday goodness.

Today’s offering is a SUPER easy strategy to implement…

Sometimes members terminate their agreement. And most of the time, they’re not runnin’ out of the joint cursing you off. (At least I hope.)

The next time you have a member terminating because they’re moving or their financial circumstances changed or even because they just want something different…

Ask if they’d be willing to leave you a review. 

This may seem like a weird time. 

But again, more often than not, they’ve had a good time training with you. Explain that small businesses live and die by the power of online reviews. Even if your business is no longer a love match (for now!), they’ll usually be happy to do it as a parting “thank you.”

The key here is you want to make this SUPER easy for them. 

Be sure to send them a direct link via email and/or text to make it as easy as possible. And consider doing at least one gentle follow-up.

NOTE: This works best when you get a verbal commitment during their exit interview. Otherwise you’ll see a meaningfully lower percentage follow through.

NOTE 2: Do an exit interview with terminating members to get feedback, assure them they are still loved, and tell them you hope you’ll be seeing them soon. 🙂

Love you unconditionally,



Submit a Comment

Your email address will not be published. Required fields are marked *

Related Posts

Seen My *Newest* Project? [Gym World Worldwide]

Keeping it brief today, but wanted to be sure you saw my newest project. That’s right… MOAR MF CONTENT! My pals John Franklin and Mateo Lopez from Kilo have joined forces with yours truly to start a new kind of fitness industry YouTube show: Gym World Worldwide! We...

My Birfday!

But Monday was my birthday.  I’ve cheated death.  Yet again!! Between my birthday and the time management workshop I did a few weeks back, I’ve got time on the brain. To that end, I wanted to share a resource with you that can help you use your time more effectively....

MF’s *Book* (!!!) Is HERE

I’ve completed the book! It’s done! Huzzah! CLAIM YOUR COPY Now as a loyal subscriber, here’s a warning: this book is a compilation of BFU emails written over a two year period. This means if you luuuurve this here weekly email, you may have already read all these...

Happy New Year [FREE Resource]

First things first, it’s not too late to grab a spot for my time management workshop. I’ll be making the magic this coming Saturday, Jan 7th from 10am to 5pm est virtually on Zoom. Although live attendance is strongly encouraged, all registrants will get the recording...

MF’s Fave Books Of 2022 (And Complete Reading List And Year End Notes)

As we come to the end of the year, I always reflect on which books had the biggest impact on me over the previous twelve months. So with that in mind, here’s my final “best of” email for 2022, where I share my favorite books of the year. First off, I can’t honestly...

Most Popular Podcasts

I hope you’re getting some extra downtime with your family as 2022 winds down. Since I know you may have a bit more free time on your hands over the holidays, I wanted to share some of our most popular BFU podcasts of 2022 (as determined by downloads). For your...