Episode 18: Creative Entrepreneurship with Jim McCarthy

Jim McCarthy is the co-founder and CEO of Goldstar, a company that sells millions of live event tickets to millions of people on behalf of more than 5,000 venues and producers each year. An e-commerce veteran, Jim has spent his entire career in high-growth businesses and likes to share his knowledge and insight with others.

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Episode 17: Scaling Culture with VaynerMedia’s Andrea Sullivan

Andrea is a business leader, feminist, activist, professor, dancer, flutist, board member, mother and wife.

The first ever Chief Client Officer at VaynerMedia. She is responsible for scaling VaynerMedia’s full service agency business globally. She is in charge of its client teams, thought leadership, new business and brand reputation.

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Episode 16: Becoming an Industry Leader with Pete Dupuis

Pete Dupuis has served as the Vice President and Business Director of Cressey Sports Performance since co-founding the company in 2007. With an MBA from Babson College, more than a decade of fitness industry experience, and a profound appreciation for the nitty-gritty realities of managing a fitness facility, he brings a unique perspective to discussions surrounding the business of fitness.

In this episode, Michael and Pete discuss:
• Positioning your business in a specific niche
• The social media strategy for small businesses especially in the fitness industry
• Developing a gym culture

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MFF’s Best Blog Post of 2018 (And What You Can Learn From It)

One of the most common issues I heard from business leaders in 2018 was how difficult it can be to create online content that gets traction. With so much noise on our social platforms these days and the rising cost of online advertising, it can harder than ever for...

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10 Quick Tips for Building Community

In the past year, I’ve worked with over one hundred business leaders. And in all of those interactions, there was one topic that arose the most frequently. Every business owner wants to know how to build community. It’s not enough these days to just have a solid...

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Want to Manage Your Time Better? Start Here.

You know what’s crazy? Time. It’s your only completely non-renewable resource. You can get more energy by resting. And you can always earn more money. But once time is gone… that’s it. If you’re serious about using your time well, it’s important to start by analyzing...

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5 Phrases That Will Make You A Better Leader

  As a leader, you have an outsized impact on those around you. That impact can be a positive one in which you help others be more productive, empowered and inspired. Or your impact can be a negative one leaving those you lead feeling confused, frustrated or...

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Our Free System for Managing Customer Experience

  At Mark Fisher Fitness (MFF) feedback is our greatest currency. When we foster an open dialogue between our team and our Ninjas (aka clients) our culture and community thrive as a result. With the currency of feedback, you can buy what we all seek in our...

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Episode 15: Balancing Art and Business with Patricia Burmicky

Patricia was born in Caracas, Venezuela to a Venezuelan-Slovenian family. In 2003, she received a B.S. in industrial engineering from the Simon Bolivar University in Caracas. She also studied photography at the Roberto Mata School of Photography in Caracas. In 2008, Patricia moved to New York to study at the International Center of Photography, where she was awarded with a Directors’ Fellowship and graduated in June 2010. Her photographs have been exhibited at the Andrea Meislin Gallery and A.I.R. Gallery in New York. Her photographs have been published in ICP’s Shift 2010, Tal Cual (Venezuelan newspaper) and Town and Country (magazine) in the Philippines.

In 2011, she founded PhotoUno Photography School in Midtown Manhattan where she currently teaches. Patricia lives and works in New York with her husband Francisco and her dog named Pitta.

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Episode 14: A Family Legacy with Cary Borish

When Cary Borish opened the first Marathon in 1984, their goal was simple: to provide the neighborhood with the highest quality fresh food at an excellent value. The seeds they planted in their 10-seat burger joint in Northeast Philadelphia have grown into what Marathon is today.

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Episode 13: Management and Leadership with Arin Sullivan

Arin Sullivan is the Director of Programs and Client Services, overseeing Education, Business Development, and the Support Center. The Programs & Client Services department endeavors to expand the knowledge of the arts and cultural sector and deepen the impact of the high-quality data and resources provided by the Cultural Data Project. An actor and stage manager at heart, prior to joining the CDP in 2008, Arin was the managing director at Hedgerow Theatre, theater manager for Drexel University’s Mandell Theater, and producer for Geva Comedy Improv at Geva Theatre Center in Rochester, New York. Arin is also an adjunct faculty member with Drexel’s Theatre program. She received her Bachelor of Arts degree in English from Le Moyne College in Syracuse, New York, where she graduated cum laude, and she holds a Master of Science degree from Drexel University’s Arts Administration program.

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Episode 12: Blockchain Technology with Joe Snyder & Chris Brown

A serial entrepreneur for over fifteen years, Joe Snyder is the CEO of the publicly traded, revolutionary blockchain company, Lannister Holdings.

CHRIS BROWN, Chief Technology Officer

In their own words…

Lannister Holdings is generating scaled revenues and growth by developing, owning, and delivering proprietary technology to the financial sector.

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Episode 11: Giving & Receiving Feedback with Rachelle Pereira

Rachelle is an accomplished Executive Coach and Facilitator who has built a stellar client reputation by getting results. As e talk about in the podcast Rachelle recently started her own leadership consulting agency called Equalibrium with her long-time friend and business partner Katie Byrme.

A little more about Rachelle – She is a qualified counsellor, and certified in a variety of Emotional Intelligence and personality assessment tools. Rachelle is a proud graduate from Reed College (Oregon) and Warwick University (UK). She also spoke at the 2017 TEDx Broadway Conference on the challenges in receiving feedback.

Rachelle has consulted for over 50 companies, including: Human Rights Watch, Sony Music Entertainment, NBC Universal, and so many more. Hope over to for all the details of Rachelle’s incredible accomplishments.

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Episode 10: The FitCast Crossover with Kevin Larrabee

Kevin Larrabee graduated from Keene State College with a BS in Health Science in August 2008. He is a Certified Strength and Conditioning Specialist through the National Strength and Conditioning Association. Kevin has had a passion for fitness and nutrition ever since winning his battle with the bulge at the age of 15. After discovering the effects of diet and exercise, Kevin lost 30 pounds in three months. Ever since then he has been striving to learn as much as he can about fitness and nutrition.

He recently opened his first training studio, Allied Strength, in Gloucester, MA.

Kevin created The FitCast Podcast after looking for a decent fitness and nutrition podcast and coming up empty. He has recorded more than 450 episodes and interviewed some of the best and brightest in the industry. The FitCast was named Best Fitness Podcast by Men’s Health Magazine in 2015.

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The Power of Emotion on Purchasing Behavior

Guest Post by Chris Burgess, Business for Unicorns Adjunct Faculty and Founder of Lift the Bar   “People buy using emotion” is one the of the most common phrases in marketing and sales across the three different industries I have been lucky to have been a part...

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Episode 9: Building Connection and Belonging with Radha Agrawal

Radha Agrawal is a community force. She is the Co-Founder and CEO of Daybreaker, an early morning dance movement in 22 cities around the world with a community of over 350,000 members who connect through dance, yoga, music and mischief.

Her upcoming book “BELONG: Find Your People Create Community and Live a More Connected Life” published by Workman comes out next fall (September 2018) and open sources all that she learned about community building with methods and exercises she designed so that anyone could create the blueprint for their dream community. Learn more about Radha at

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All Models Are Wrong, Some Are Useful

  All models are wrong but some are useful. I’ve used this phrase a million times when talking about business models because it sounds super smart. But I wasn’t sure where it came from. So so I did a little digging. Turns out, this axiom was made popular by...

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Episode 7: Scaling Culture and Community with Joanna Lee

Joanna is currently the Vice President of Marketing at WeWork, a seven year old real estate-meets-technology-meets-community start-up, originally founded as a shared office space provider – now on a mission to transform the way we work, live and play. Before WeWork, Joanna spent over 10 years in the fashion world at brands like J.Crew, Lilly Pulitzer and Vera Wang, working across retail and digital marketing. Joanna also did a brief stint on Wall Street, working on the trading floor at Goldman Sachs right out of college. She did her undergraduate degree in French and Political Science at Georgetown University, and has a Masters in Fashion Design from Parsons School of Design.

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Episode 5: Solving Better Problems with Mona Patel

Mona is the CEO of Motivate design, UX expert, professor, speaker and author.

“I work to make technology approachable. At first, I got to think about keeping shuttles in space and medical equipment operating smoothly. It was groundbreaking and heavy, and I thrived. It gave me a distinct POV: there is no problem too big to solve for, and no design too small to make a big impact.”

In 2009, Mona started Motivate Design, a UX/UI research and design agency. They are based in NYC and their clients Fortune 500 companies from all over the world. Our UX staffing agency UX Hires (2010) was born soon after to support a need Mona saw in the community. Motivate has been on the Inc. 5000 fastest-growing companies list three years in a row.

Mona’s latest project is a new proprietary method of customer investigation, Insider Insights. It uses the best practices of investigators to get to the truth about what customer’s think about your company. We talk about this exciting new project in the podcast – it’s brilliant.

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How to Completely Change Your Relationship to Feedback

I am an education junkie. Show me a workshop, book or conference that could help me expand my thinking or help me make a better impact on the world and I am all in. Recently I went to the best conference I’ve attended to date -- the 2018 WorkHuman Conference, created...

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Episode 4: The Science of Motivation with Steven M. Ledbetter

Steven M. Ledbetter, aka “Coach Stevo” on Twitter, is an expert in the science of human behavior change and has been helping people who know what to do, but can’t make themselves do it since 2008. He is the CEO of the behavior change consulting company Habitry which he co-founded in 2014. Originally from rural Georgia, he moved to San Francisco in 2005. He collects mid-century modern furniture, never carries more than 6kg of luggage, and is a third generation Eagle Scout.

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Episode 3: Leading with Creativity with Susan Blackwell

Susan Blackwell is on a mission to free people’s self-expression. As a performer, writer, speaker and educator, she champions this cause around the world, on Broadway, off-Broadway, in classrooms and writing, and on TV, film, sound recordings and the Internet. As the founder of Susan Blackwell & Co, she partners with like-minded, compassionate artists and thought leaders to deliver inspiring entertainment and educational offerings aimed at freeing people’s creative self-expression. As an educator, she has empowered thousands of people to identify and slay the vampires that stop them from being free.

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Episode 2: Digital Storytelling with Erik Gensler

Erik Gensler is the President of Capacity Interactive, a digital marketing consulting firm for the cultural sector, whose clients include the country’s leading arts institutions. In 2010 Erik founded Digital Marketing Boot Camp for the Arts, the only conference 100% focused on digital marketing for arts and cultural organizations. Erik hosts a podcast series about arts administration called CI to Eye. He is most proud of CI placing #25 on Crain’s Best Places to Work in NYC in 2016 and 2017.

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Episode 1: The Secret to Becoming a Business Unicorn with Mark Fisher

Mark Fisher is an in-demand international speaker, consultant, and entrepreneur. His core expertise is helping business owners achieve financial success and personal freedom through community building, leadership development, and creating healthy organizational cultures. He’s also excellent at playing with puppies.

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Stop Doubting Yourself: 10 Ways to Overcome Analysis Paralysis

We all do it. Faced with a tough decision, we pause to think about it. Then we keep thinking about it, and thinking about it, and thinking about it. We analyze to the point where we’re incapable of making a decision and taking action. Some of us rarely find ourselves...

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How to Onboard New Clients for Long Term Relationships

The beginning of any relationship is always a delicate thing. You’re setting the tone for how things are going to go. Your actions and behaviors are telling the story of how you’ll be showing up for the other party. And understandably, the other party makes a lot of...

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3 Questions to Ask When Hiring Your First Team Member

One of the most important decisions you will make when you are starting or growing your business is who to hire as your first team member. While hiring the right people for your team is always important, making your first hire as a new business is uniquely critical....

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How to Define Your Company’s Values and Make Them Stick

Let’s start at the very beginning. (I hear it’s a very good place to start. #musicaljokes) What the heck are values? Values are our standards of behavior, our judgment of what is important in life. If I were to ask you about the things you value most in your personal...

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How to Set Boundaries with Clients

Video Cliffs Notes The Core IssueIn a high-touch, customer-centric business it is essential to cultivate intimate relationships with your customers.When you have a strong personal connection with your clients you:Have a deeper understanding of...

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The Salt Shaker Theory: 3 Principles of Effective Management

If you’re looking for insight into successfully managing a team, you’re not going to do much better than famed NYC restaurateur Danny Meyer of Union Square Hospitality Group. His book Setting the Table is a must read for anyone interested in learning more about what...

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